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About Your Account
About promotions and using promo
Promotions are special offers that we make to new and current customers. They may provide a discount on merchandise or free shipping on an order. They usually have an expiration date.
Before using any promotion, be sure to check its terms and conditions for specific guidelines and restrictions. Most of our promotions cannot be combined with other offers or discounts.
In addition, many of our promotions have exclusions on specific.
There are two kinds of promotion codes:
• Unique codes: Used for promotions offered to current customers via email, the postal service, or in person. The codes are composed of a combination of 12 letters and numbers (for example, "PWFXYPFGC2DD"). Unique codes are usually found in a designated area of the message or in or near the coupon.
• Generic codes: Used for promotions available to new and returning customers, via email, on our website, or on Facebook, Instagram or Twitter.
Generic codes can be any number of letters or numbers, but often represent the promotion itself (for example, "FREESHIP" or "TAKE30OFF").
For information on using a promotion code, see the related topic on this page, "Payment options". For information on returning an item purchased with a promotion code, see "Refunds and credits".